Show Keyboard Shortcuts

Customer Support Plans

Added peace of mind with extended support, maintenance and applications engineering plans.

Extended peace of mind

For our Business and University clients, we offer a variety of Support Packages on our range of 3D printers.

Our packages provide comprehensive ongoing support for your Additive Manufacturing equipment at excellent value and are available over 1 to 5 year periods.

They are designed to suit your business needs and include benefits such as annual maintenance, extended warranties, replacement parts, technical support, applications engineering and tailored training. 

Extended customer support plans are available in a range of 1, 3 or 5 year plans. We also offer bespoke plans for multiple machine or more complex installations.

Icon with person in middle surrounded by cogs, magnifying glass, chart and improvement charts

Depending on the type of 3D printer, plans may include:

  • Warranty or extended warranty cover
  • Priority technical support
  • Replacement component parts from wear and tear or accidental damage
  • Applications Engineering support
  • Extended training
  • Discounts on consumables
  • Ad-hoc onsite repair visits
  • Annual maintenance visits

View our products below, or contact us and we can recommend suitable packages for you. 

Contact Us

Explore our support packages